We are committed to providing you with the best possible care. If you have dental insurance, we are here to help you receive your maximum allowable benefits. In order to achieve this, we need your assistance, and your understanding of our payment policy.
Payment for services is due at the time services are provided unless payment arrangements have been approved in advance by our office manager. We accept cash, check, ApplePay, Google Pay, Samsung Pay, Visa, Mastercard, AMEX, and Care Credit. We will be happy to help you process your insurance claim for your reimbursement.
We will gladly discuss your proposed treatment and answer any questions relating to your insurance. Please realize that:
Your insurance is a contract between you, your employer, and the insurance company. We are not a party to that contract.
Most insurance companies have a deductible that must be met before insurance will pay their portion. If you have not met your deductible for the year, you are responsible for any charges until the deductible is met. Even after the deductible is met, most companies still only pay a percentage up to the maximum yearly allowance and you will be responsible for the remainder.
Not all services are a covered benefit in all contracts. Some insurance companies arbitrarily select certain services they will not cover.
We must emphasize that as a dental care provider, our relationship is with you, not your insurance company. While the filing of insurance claims is a courtesy that we extend to our patients, all charges are your responsibility from the date services are provided.
Your appointment time is set aside specifically for you. We ask that you show courtesy to the doctor and to other patients by keeping your scheduled appointment(s). If you must change or miss an appointment, we require 2 business days notice. Cancellations, last minute rescheduling, or failure to show up for an appointment will result in a broken appointment charge of $80.
If you have any questions about the above information, or any uncertainty regarding your insurance coverage, please do not hesitate to ask us, we are here to help you.